This policy explains how Local Impact ("we", "us") handles personal information collected through this website. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
When you use our project form we collect your name, phone number, email address, business type and the details you choose to give us about your project. We do not collect any other personal information through the form.
Our hosting provider may record basic technical information such as your IP address and browser type in server logs, for security and to keep the site running.
How we use it
- To reply to your enquiry and discuss your project.
- To prepare a plan and price for the work you asked about.
- To keep a record of our conversation if you go on to become a client.
Our lawful basis is your consent when you submit the form, and our legitimate interest in responding to business enquiries. We never sell your information or use it for unrelated marketing.
How long we keep it
If you do not become a client, we delete enquiry details within 12 months. Client records are kept for as long as we work together and for up to six years afterwards for accounting purposes.
Who we share it with
We only share your information with service providers who help us run the business, such as our email and hosting providers, and only as far as needed. They are required to keep it secure.
Cookies
This website does not set advertising or tracking cookies.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Email hello@localimpact.uk and we will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
